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Managed vs self-hosted HumHub

Managed or self-hosted HumHub: what the work really is

HumHub is free to download, and a small server costs little. What costs is the work around it: updates, backups, email, security and the night the server fails. This page lists that work task by task, so you can decide who should do it.

Who does what

The same software on both sides: a CUZY community is the HumHub community edition, and its export runs on your own server unchanged.

TaskSelf-hostedCUZY Hosting
Install PHP, a web server, a database, cron jobs, a queue and a cache, and keep them patchedYour teamIncluded
Apply HumHub updates and module updates, test that nothing breaksYour team, each releaseCanary rollout; security fixes within 48 hours
Back up the database and uploads, off the server, encryptedYour team, if configuredDaily, 30 days of history (Team), hourly, 60 days of history (Business)
Test that a backup can actually be restoredUsually neverQuarterly, automated (Team), monthly, automated (Business)
Send notification emails that do not land in spam (SPF, DKIM, DMARC, reputation)Your SMTP relay and DNSAuthenticated sending domain, monitored
Watch uptime, disk, memory and certificates, and wake up when they failYour teamMonitored around the clock, public status page
Harden the server: firewall, rate limits, security headers, TLSYour teamDone, and described on the security page
Sign a GDPR processor agreement for the hostingWith your server providerIncluded, written for HumHub
Buy and renew licenses of paid CUZY modulesPer moduleIncluded on Business and the trial, 50% off on Team
LeaveAlready yoursComplete export once a day, runs on any server

Self-hosting is the better choice when

  • You have a technical person with time for it, and the skills to restore a server at short notice.
  • Your rules require the platform to run on your own infrastructure or network.
  • You need to upload your own code by FTP or SSH, or HumHub Professional Edition modules (HumHub's offer).
  • You want to modify the core of HumHub itself.

CUZY modules work on any self-hosted HumHub, and CUZY offers maintenance of self-hosted instances on request.

Managed hosting is the better choice when

  • Nobody in the organization should be on call for a server.
  • You want the price of the platform to be one known line: €90/month or €900/year on Team.
  • Your data-protection officer wants a processor agreement, a documented backup policy and a security page.
  • You need a choice of region: Germany (EU), the USA or Singapore (APAC).

How CUZY Hosting works · Pricing

The cost that does not appear on the invoice

A self-hosted HumHub costs a server plus hours. Count them honestly: the initial setup and hardening, a few hours per month for updates and checks, the time lost when an update breaks a module or an email provider blocks your server, and the risk of the backup that was never tested. If those hours are volunteer time or an engineer's time taken from other work, the managed price is often the cheaper line.

Neither choice is final: CUZY imports a self-hosted HumHub, and every subscriber can export theirs and self-host it later.

Self-hosted or managed: questions

Is self-hosting HumHub free?

The license is: the community edition is open source under the AGPL. Running it is not: a server, a mail relay, backup storage, and the hours of someone who installs updates, watches the server and restores it when it fails.

How much time does a self-hosted HumHub take to maintain?

Plan a day to install and secure it, then a few hours a month for HumHub and module updates, server patches, backup checks and email deliverability, plus unplanned time when something breaks. The numbers vary with experience; the work does not disappear.

Can I move from self-hosted HumHub to CUZY and back?

Yes, both ways. CUZY imports a database dump and the uploads of a self-hosted HumHub, and subscribers can download a complete export once a day that runs on any server. The software is the same.

Do CUZY modules work on a self-hosted HumHub?

Yes. Every CUZY module is sold for self-hosted HumHub on the marketplace or on cuzy.app; on CUZY Hosting they are included on Business and the trial, and 50% off on Team.

See what managed feels like

14 days, every module, no card. Import your self-hosted HumHub when you are convinced.

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